Waiters and the Managers were very helpful and served tea or coffee to your table.

It was a continental breakfast with a mixture of fruits, cereal, savouries, bakery and a lot more. This was purely to show authority and unnecessarily harass guests. Staff were very friendly (apart from the Floor P8 Security guard, a young guard may be 18 years old - who informed us that we were not allowed to sit on the seats as they were 'only for show') as soon as we said we will enquire with the manager, he disappeared. The other exit leads directly outside on to the streets.

This is convenient when you need to do a bit of shopping or buy food. one of the entrance/exits is directly linked to the abraj shopping complex. (Approx 10mins walk from hotel room to masjid entrance.) It has 2 exits which is very ideal. The hotel was within the Makkah Clock towers complex and was very well located close to the Masjid entrances.

They have 2 entrances once just behind Ibrahim Al Khalil Road then another which all taxis and cars stop off but this you have to walk a bit and take a few lifts so can be a bit confusing finding the entry.I stayed at the Swissotel during Dec 2019 for 7 days for Umrah.

Hotels with Complimentary Breakfast in Meccaīeautiful hotel fantastic location less than a 1minute walk around from Main Haram, Surrounded by plenty of fast food places and places to eat (MCdonalds, Al Baik, Bin Dawood, KFC etc) and within walking distance to everything The hotel structure itself is a bit odd, to get to the hotel you need to take one set of lifts which takes you to the hotel reception, then another set of lifts to get to your room, probably because of the location being in clock tower, but not issue whatsoever The only problem i had is when i arrived it was after Asr Salah time, taxi driver had to drop me off on the main road as because prayer time had finished roads seems to be blocked off around that time so had to walk a bit to get to the hotel.

Download swiss maqam clock tower